About Tucson ER & Hospital
We are open every day of the year, 24 hours a day. In other words, we never close: not even for holidays!
Tucson ER & Hospital treats the full range of medical emergencies. As a micro-hospital, we can diagnose and treat everything from a rash to a heart attack. We also treat physical trauma and injuries from accidents including industrial accidents and automobile accidents.
Yes, we treat patients of all ages and medical conditions. We have child-friendly rooms that are full of toys and stuffed animals to make sure their stay is comfortable.
There is no need to make an appointment with Tucson ER & Hospital. If you think you might be having a medical emergency, we encourage you to come in immediately. Tucson ER & Hospital can also help if you are sick or injured but are new to the area, are visiting from out of town, or simply cannot get in to see your regular doctor.
It depends entirely on your condition, and we can provide a estimated cost of care before any sort of treatment if you come in for a complimentary basic medical screening.
Tucson ER & Hospital is open 24/7, whereas an urgent care clinic will typically only be open 8-12 hours a day. Micro-Hospitals, like Tucson ER & Hospital, are also equipped with advanced, radiology equipment and lab testing capabilities. By contrast, urgent care clinics usually have more limited laboratory and radiology testing.
Another important difference between the two is that Tucson ER & Hospital is staffed by board-certified physicians and ER-trained Registered Nurses. While, urgent care clinics may only be staffed by Physician’s Assistants or Nurse Practitioners.
As a standalone emergency center, Tucson ER & Hospital features much shorter wait times than typical hospital-based emergency rooms. Tucson ER & Hospital’s board-certified physicians and experienced registered nurses are able to see you more promptly and efficiently, helping you get better and back in the comfort of your home sooner.
If you need to be admitted to a hospital for additional care, Tucson ER & Hospital will transfer you to the nearest hospital or hospital of your choosing, or the one that your primary care physician or medical specialists prefer. Our staff is also able to initiate the transfer so that you go directly to an inpatient room and can bypass the hospital’s emergency department.
Yes, our diagnostic lab is both CLIA and COLA certified. We can perform the majority of tests that hospital-based ERs perform. These tests are processed onsite, so we can get you the results while you wait. Typical turnaround time for lab results at Tucson ER & Hospital is 15 minutes.
Yes, our Radiology Department is equipped with modern medical equipment including an X-ray machine, CT scanner and bedside Ultrasound equipment. Patients are given written radiology reports along with CDs so that they can follow up with primary care physicians or specialists if needed.
Billing & Insurance Questions
Tucson ER & Hospital accepts commercial insurance plans and honors in-network benefits for medical emergencies. At this time, we are unable to accept government-funded insurance plans such as Medicare, Medicaid, TRICARE, or CHIP.
According to Arizona guidelines, all insurance carriers are required to pay in-network benefits for any member seeking emergency medical treatment. Arizona law requires your insurance carrier to pay for your emergency care, whether the emergency room is “in network” or “out of network”. The state of Arizona empowers you to use “a prudent layperson standard” in considering what constitutes an emergency.
Yes, Tucson ER & Hospital always puts patients’ emergency medical needs first. If you are deemed “non-emergent” by one of our emergency physicians and do not have health insurance in place, you will still have the option of using a cash-fee plan to pay for your visit.
You will be asked to pay your emergency room copay at the end of your visit.
Your visit will be processed by Tyvan Billing and sent to your insurance company. Tucson ER & Hospital accepts “in-network” benefits even if your insurance company is “out of network”.
Tucson ER & Hospital accepts cash payments, checks, or major credit cards including Visa, MasterCard and Discover. Click here to pay your bill online.
To learn more, visit our Billing & Insurance page.
State law requires patients to be reimbursed for emergency room visits by their insurance carrier. If your insurance company refuses payment for your emergency room visit, you can file a grievance with the Arizona Department of Insurance. To learn more about the Arizona Department of Insurance, please visit https://insurance.az.gov/.
You can also contact our Billing Department, Tyvan Billing, at (713) 357-2535.
Workers' compensation is a state-funded insurance program that gives covered employees income and medical benefits if they're injured while working. Under Arizona law, it is mandatory for employers to secure workers’ compensation insurance for their employees. Workers’ Compensation is a “no-fault” system in which you receive medical and compensation benefits no matter who caused the job-related incident.
Workers' compensation pays medical bills and is covered underneath the Arizona Workers Compensation Law (Title 23, Chapter 6)
For more information on workers' compensation, visit this page.
If you'd like to file or dispute a claim, call 602-542-2182.